CLEVELAND — The AARP is working to help seniors navigate the vaccination process.
The group has been holding telephone town halls for people to voice their concerns to government leaders.
A major issue being heard is people are on a list to get the vaccine but no one is calling them back.
AARP tells us it has been flooded with calls, emails and texts from people trying to navigate the vaccination process. It says there's some benefit to people of just being heard, but they also want answers.
AARP is in the process of making a guide for every state.
“People can find out what the guidelines are for their state and what they can do, local numbers they can call, websites they can reach out to to get some more tangible answers,” said Bill Walsh, Vice President of Communications at AARP.
The group has also been urging states to give older Americans better access to information in places other than the internet.
You can find more information at AARP.org or by calling 1-999-OUR-AARP.
RELATED: County by county: How to sign up for a COVID-19 vaccination in Northeast Ohio
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