NewsLocal News

Actions

Illegible font on Ohio lottery scratch-off ticket turns 1 man's luck into misfortune

Screenshot 2024-11-20 at 10.22.35 PM.png
Posted
and last updated

OHIO — A disappointed gambler reached out to News 5 after he faced an issue with his $2 ‘I’m Lucky and I Gnome It’ Ohio lottery scratch-off ticket.

That’s when News 5 reached out to the Ohio Lottery Commission, and the organization emailed us back, saying they received a complaint in late October that the numbers on the ticket were difficult to read clearly, so we (they) decided it was best to reprint with a cleaner font.

“I feel like I’ve been tricked,” said James Lester.

James Lester told News 5 he spends a lot of time and money gambling.

“I can show you my Ohio Lottery app,” said Lester. “There’s never been a time where I thought I hit, and I didn’t hit.”

But after one bad experience, Lester said he won’t ever gamble again.

“I quit playing Ohio Lottery as of that day. Quit playing. Will not play Ohio Lottery again,” Lester said.

This all comes after Lester said he purchased the $2 ‘I’m Lucky and I Gnome It’ scratch-off ticket about two weeks ago and thought he won $5,000 once he saw the winning numbers.

“I scanned it, and it said loser and I’m like, 'Oh no. My phone is tripping,'” Lester said.

Not wasting any time, Lester said he made his way back to the lottery store, where he purchased the ticket to plead his case.

“I asked the gentleman, the Regional Manager down there, and I’m like, ‘Sir, can you please tell me what this number is,’ Lester explained.

After not getting much luck, Lester said he then reached out to the Ohio Lottery Commission and eventually to News 5 in hopes of getting answers.

“I’ve questioned it so far; I came to the news channel and that’s bad,” Lester said.

Once News 5 emailed the Ohio Lottery Commission, they responded by saying:

“The Ohio Lottery Commission received a complaint in late October that the numbers on the ticket were difficult to read clearly, so we decided it was best to reprint with a font that was cleaner. tickets were reprinted, and sales reps are working to remove the old tickets from the field, but if the previously printed version was still sold it was still a valid ticket and would be paid if it were a winning ticket.”

“I want them to print stuff and make sure it’s a plain as day for somebody,” said Lester.It’s just not fair.”

The Ohio Lottery Commission advises any player who has a question about whether their ticket is a winner to scan the barcode or send the ticket in to be reviewed by their claims office.

We Follow Through
Want us to continue to follow through on a story? Let us know.